Ceramyx
Terms & Conditions
Effective September 3, 2026
Website use and eligibility
You may use this website to learn about Ceramyx services and submit an honest vehicle assessment request. You must be an adult who owns the vehicle or has the owner’s permission to request and authorize work. Do not misuse the site, interfere with its security, or upload unlawful or harmful material.
Assessment requests, estimates and authorization
Submitting the form does not create a booking, final quote, payment obligation, or authorization to perform work. Ceramyx will inspect the vehicle and confirm the proposed services, price and timing separately. No work or additional charge will be completed without the customer’s authorization.
Vehicle condition and inspection
Customers must disclose known damage, repairs or paint concerns. Ceramyx may take private condition photographs at drop-off to document existing damage and the vehicle’s condition. These internal records are not marketing permission and are handled under our Privacy Policy.
Results
Recommendations and achievable results depend on paint thickness, previous repairs, scratches, chips, oxidation, rust, clear-coat failure, vehicle size and overall condition. Some defects cannot be safely or completely removed. Photos and early discussions are not guarantees of a particular result.
Timing and delays
Many paint-correction and ceramic-coating projects require the vehicle for approximately two to three days. The exact timeline is confirmed after assessment and may change because of vehicle condition, preparation requirements, product curing or circumstances outside Ceramyx’s reasonable control.
Personal belongings
Please remove valuables and personal belongings before drop-off. Ceramyx cannot inventory or safeguard items left inside the vehicle.
Cancellation and rescheduling
No deposit is currently required. Customers should provide at least 48 hours’ notice to cancel or reschedule. Late cancellations and missed appointments are reviewed case by case, and future scheduling may be arranged directly with the customer.
Payment and pickup
Full payment is due when the completed vehicle is picked up. Pickup timing is flexible when arranged with Ceramyx. Accepted payment methods and any applicable taxes or charges will be confirmed with the quote or before pickup.
Aftercare
Required paint and coating aftercare instructions will be explained verbally and sent by email. Customers are responsible for following those instructions because washing methods, maintenance, accidents, environmental exposure and later damage can affect the finish and coating performance.
Workmanship concerns
Workmanship concerns are reviewed individually and should be reported promptly with supporting details or photographs. Ceramyx will inspect the concern and determine an appropriate response based on the agreed work, vehicle condition and aftercare. No fixed guarantee period is promised unless it is provided separately in writing.
Marketing photographs
Assessment and condition photographs are not automatically approved for advertising. Ceramyx will request separate, optional permission after the service is completed before using identifiable vehicle photographs for marketing or social media. Refusing permission does not affect the service.
Contact
Questions about these terms can be sent to ceramyxwpg@gmail.com.